Improve planning, streamline operations, and scale with confidence
In today’s distributed workforce, visibility into collaborative work helps IT and operations increase output and operate at maximum efficiency, so they can achieve more. Using Smartsheet platform you can plan, prioritize and achieve IT portfolio efficiency.
- Hardware and infrastructure project management
- Control and coordinate hardware acquisition, upgrades, and facilities infrastructure projects at the portfolio level using consistent provisioning. Quickly adapt and easily archive all projects.
- Third-party software upgrades and migrations
- Manage updates to your ERP, CRM, and other enterprise systems of record with a centralized system. Track key tasks, subtasks, assigned owners, costs, and actual expenditures.
- Cross-organization portfolio updates and reporting
- Create seamless teams by enabling collaboration across stakeholder groups, control access to resources, and gain unprecedented visibility with roll-up reporting and dashboards.
- Help desk
- Quickly resolve reported issues, gain visibility into issue patterns, and improve service to increase user satisfaction.
